Requests and offers functional language review

PDF version for easy printing: OffersRequests

Without looking at the worksheets below, listen to your teacher and raise the Offer card if it is an offer and Request card if it’s a request.

Decide if each section below consists of offers of help etc. (O) or requests for something (R)


Take a seat

Help yourself to milk and sugar

Make yourself at home

Can I get you anything?


If you need anything, give me a shout

Mi casa su casa

Do you want me to have a look?

Leave this to me.

Do you need a hand?

Don’t worry, I’ll sort it out.



Do you have the time?

If it’s not too much trouble, could you show me the way?

Could you possibly show me how to use the photocopier?

Sign here please

Your cooperation on this matter will be greatly appreciated.

Could I ask you to show me where the bathroom is?

Can we leave it there for today?

Could I have a little more time to consider that, please?



Do you have a second?

I could do with some help, actually.

You don’t have any decaf, do you?

You don’t mind filling in for me at the meeting, do you?

I don’t suppose you know how to change the password, do you?

Can I leave it to you then?

Can I hand all this over to you?



This needs a woman’s touch

Give me a hand, will you?

Don’t just sit there doing nothing, grab this.

Get moving, will you?



I’m a bit tied up at the moment. Could I possibly phone you back later?

Could you spell that for me, please?

Any help at all would be much appreciated.

Can you hold the line please?

Could you be a little bit more precise?



Can I be of any assistance?

Would you like me to gift wrap that for you?

Would you like to leave a message?

Can I help at all?



Get a move on!

I haven’t got all day, you know

Oi! Over here!

Shift up a bit

Pass me the stapler, will you?

Give me a break!



Can you help me to move all this stuff upstairs?

Don’t move, I’ll be right back.

Would you mind getting me one too?

I’ll have a coffee, please. 2 sugars.

You don’t mind getting me a copy, do you?



Would it be possible for you to make a rough estimate?

Can I leave a message?

Is it possible to have his mobile number?

Would it be okay for me to get back to you later on that?

Could you grant us an extension?


Test each other in pairs.


Decide if each one above is:

1)    formal, suitable for the first time you meet a client

2)    casual and friendly, suitable for everyday talk with your colleagues

3)    unprofessional- not suitable for using at work at all because it is rude, sexist etc.



Choose one correct answer for each question


  1. Is it possible to have his mobile number?

a)    Yes, it’s possible

b)    Of course. It’s 040 99 33344

c)     Sorry. I don’t know how many.


  1. Do you have the time?

a)    Actually, I’m a bit busy

b)    Yes, it’s exactly 17:43

c)     No. I gave it to John.


  1. I’m a bit tied up at the moment. Could I possibly phone you back later?

a)    Sure. I’ll be here until 7:35.

b)    I’m afraid I’m not.

c)     Sorry.


  1. Do you have a second?

a)    I have 45 seconds

b)    Of course. What did you need to speak to me about?

c)     Actually, I think I’m 1st.


  1. Could you be a little bit more precise?

a)    To the nearest 100, it’ll be 420,700 units.

b)    Yes I could.

c)     I’d like a little bit too, please


  1. Can you tell me how long you are expecting to be there?

a)    In 7 weeks

b)    Just one or two days

c)     Since Jan 2001


  1. When would be convenient for you?

a)    Let’s make it 4:30 pm on the 3rd, shall we?

b)    For 3 months

c)     Just a minute.


  1. How long is the package?

a)    A week and a half

b)    1.25 m

c)     It’ll be finished in a minute


  1. Would you mind telling me how many you need?

a)    7000-8000 should be enough

b)    8.5 kg please

c)     No, I don’t mind


  1. Could you tell me how far the office is from the station?

a)    It’s only 0.5 miles

b)    Yes, it’s far

c)     Yes, you can







An offer

An offer

A request

A request

An offer

An offer

A request

A request

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