21 politely complaining and dealing with complaints PDFs, plus an article for students. If you like anything here and want more, please support TEFLtastic.
Updated 22 June 2022
(Dealing with) complaints article for students
How to complain and deal with complaints on the phone – LINK UPDATED
Photocopiable complaining and dealing with complaints classroom activities
Dealing with complaints jigsaw texts (in this e-book)
Dealing with email complaints chain writing game (in this e-book)
Dealing with problems and complaints by email politeness competition (in this e-book)
Dealing with problems and complaints by email writing game (in this e-book)
Emailing line by line brainstorming (in this e-book)
Making complaints on the phone line by line brainstorming (in this e-book)
Dealing with problems and complaints step by step roleplays (starting easy and getting harder and harder)
Dealing with complaints and problems responses card games
Emails dealing with problems and complaints politeness competition game
Complaints politeness competition game
Dealing with complaints politeness
Present Perfect Continuous complaining competition
Complaints prepositions practice
Competing to complain more game
Competing to complain more game Version 2
Complaints prepositions pairwork
Complaints sentence expansion game
Amusing and odd excuses pairwork
Weekend vocabulary and language of complaints
Related pages
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