Without looking at the sheet below, listen to your teacher and lift up one of the cards you have been given depending on whether you think it is language to insist (repeat the same point, not move) or soften your position (compromise)
This is fundamental
I can’t compromise on this point
That is my last word on this matter
I’m going to have to insist
This is a matter of principle
I’m standing firm on this
That’s absolutely my last offer
I don’t think we’re making any progress here
I don’t think there’s anything more to say
I’m really not in a position to be able to do that
That doesn’t seem like a serious offer
Unfortunately, I’m unable to accept that
I was hoping for something considerably better
I’m sorry, but we’re not very happy with this offer
I understood that a discount was available
I’m not really very satisfied with that offer
I’m sure I don’t need to remind you that…
We would find this somewhat difficult to agree to
I’m surprised you would even suggest that
I can’t even consider that
Let’s try and find a middle way
I’m willing to be flexible
You scratch my back and I’ll scratch yours
I’ll try and meet you halfway
Under duress…
I might be willing to concede on that point
If you do that, I’ll do what you asked
That seems acceptable
I think we’ve found some common ground
I think I can see a way out of this
We could, providing that…
As long as you do your part, I’m willing to consider that
I’m going to call your bluff
I think you are asking far too much
That’s my final offer
I’m sorry, but that point is not negotiable
That’s a bit high
I’m not sure we can do that
I’m not willing to haggle
I’m going to stand my ground
I’ll see what I can do
I’ll think about it
I’ll get back to you on that
That wouldn’t go down well at head office
Decide if each section above has phrases to insist on your point of view (I) or phrases to show you are softening your position (S)
Check your answers as a class.
Using your cards, test each other in pairs.
Shuffle and deal the cards between you, then use as many of those phrases as you can while you try to negotiate a pay rise with your boss.
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Business Meetings and Negotiations Insist or Soften position Language- Listen and Respond Cards
Teachers’ instructions- Photocopy and cut out the cards below so each student has one of each.
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
Insist |
Soften position |
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PDF version for easy saving and printing: Negotiations Insist Soften Position
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