Business English functional and social language

Updated 21 December 2014.

Index pages in this section

Business functional language reviews

Business English language of advice page

Business language of opinions page

Business social English page

Enquiries and dealing with enquiries page

Making arrangements page

Describing your job/ company page

Complaints and dealing with complaints page

Meetings and negotiations page

Email language page

Telephone language page

Travel English worksheets page

Other worksheets in this section (other and mixed Business English functions)

Offers in business practice – NEW

Politeness and formality in business requests

Business offers and invitations practice

Showing understanding and suggesting solutions

Britain or America? Business and social manners (with language of generalisation)

Other relevant pages

General English functional language pages

Ones most likely to be useful for biz students:

Apologising games/ worksheets page

Beginning and ending conversations page

Clarifying/ checking worksheets page

Giving directions page

Interrupting activities page

Meeting and greeting page

Offers and requests page

Thanking phrases page

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