Roleplay the following situations with at least four lines per conversation, paying attention to how and how often you say thank you.
Someone has helped you carry a heavy box to your office.
You’ve spent the weekend on your boss’s yacht.
A colleague has helped you write a report.
An ex-colleague invites you to a restaurant and pays the bill
You are finishing your annual appraisal with your boss
A colleague is showing you how to use a computer program
A supplier sent you a birthday message. This is the first time since then that you’ve spoken
Buy two or three things in a newsagent’s (e.g. cigarettes, a magazine and some chewing gum)
A supplier has come to your office for a meeting. Roleplay the start of the meeting.
Phone reception and ask to speak to someone. They are not there.
You took sick leave on Friday. You are arriving at the office on Monday morning.
How could you sound sympathetic in the last roleplay above?
What would you say to a colleague or friend who complained about these things?
Doing too much overtime
Feeling guilty about taking time off
Not getting enough training
A strict deadline
PDF version for easy printing: Business Result Pre Unit 15 roleplays