Needs analysis, vocabulary and FCE Speaking Part Three on communication

FCE Result Unit 7

Needs Analysis

Interview each other in pairs, making notes about your partner in this table. Take turns being the first to ask each question.

Language exams (and studying for them)






Past Future
Other English classes






Past Future
Studying English outside class






Past Future
Communicating in English/ Using English outside class






Past Future





Problems communicating in English (or other foreign languages)







Past Future
Views on improving your English






Brainstorm vocabulary that you could have used in the previous task into the spaces below, then choose words and phrases which you think no one else in the class wrote down. You have five minutes to complete both stages.


Useful language


Starting the task

  • “It doesn’t really matter which one we start with, so how about this one/ the first one?”
  • Shall we start with this one?”
  • Which one do you want to start with?”


Move onto others

  • “Let’s skip that one then.”
  • “Maybe we should move onto another
  • “Shall we move onto this one?”
  • “Which one should we do next?”
  • “We are probably running out of time, so let’s rush through the last few”


Moving onto the choosing stage

  • “I don’t think we have time to do (all) the rest, so…”
  • “I think we’re ready to decide.”
  • “We still need to…”
  • “What else do we have to do?”/ “What was the second thing we had to do?”


Starting the choosing stage

  • “(From what you said), I guess you’d choose…”
  • “How about…?”/ “What about…?”
  • “I think we can eliminate/ ignore…”/ “Definitely not…”
  • I’d (probably) choose… because…”/ “I’d like to nominate…”


Quickly agreeing or disagreeing/ moving the discussion on

  • “It looks like we agree on that one, so…”
  • “I don’t feel the same way, but I see what you mean. Anyway,…”
  • “It doesn’t seem like we can agree on that one, so…”
  • “If not that one, what do you think about…?”
  • “What about the next one?”



Kinds of electronic communication







Other kinds of writing







Communication problems/ Language problems







Kinds of language study







Actions/ verbs connected to communication







Collocations with the word “communication” (= Communication +…/ …+ communication)





Suggested answers

Kinds of electronic communication

Discussion board/ Forum



Instant messaging/ Online chat

Junk mail (= Spam)

Landline (= Home phone/ Office phone)

Mobile phone (= Cellphone)

Phone message/ Voice mail

Social media (= social networking services)


Telephone call

Text (= SMS)

Video conference

VoIP/ Skype


Other kinds of writing


Correspondence (Letter or postcard)



Leaflet/ Pamphlet


Note (e.g. a Post It note)





(Academic) paper


Communication problems/ Language problems

Background noise

Bad acoustics

Bad line

Bad sound quality


Crossed line


Flat intonation

Hard of hearing


L1 interference

Lack of accuracy

Lack of comprehension

Lack of fluency

Lack of vocabulary

Long winded

Minimal pairs






Not catching the precise meaning

Not listening properly


Silence/ Pausing

Speech defect

Strong accent

Talking over each other

Too indirect

Vague/ Imprecise


Kinds of language study

(Timed) practice exams

Conversation exchange/ Language exchange



Free conversation

Gapfills (= Cloze exercises)

Language lab

Living abroad



Recording your own voice

Shadow reading

Studying something through English


Graded readers

Vocabulary list


Actions/ verbs connected to communication

Attach/ Enclose

BCC Forward


Call/ Ring/ Telephone/ Phone

Catch up



Exchange information


Get in touch/ Get back in touch

Get through to someone

Give a presentation

Give someone a ring



Keep in touch

Lose attention

Lose touch



Pass on news


Pay attention



Write to


Collocations with the word “communication” (= Communication +…/…+ communication)

Communication + skills

Different forms of communication

Means of communication


Electronic communication


Add any of the things above that are relevant to you to your needs analysis form by telling your partner about them.



Try to think of or remember as many phrases as you can to do these things in the last task.


Starting the task








Move onto others








Moving onto the choosing stage








Starting the choosing stage








Quickly agreeing or disagreeing/ moving the discussion on








Use the key words on the next page to help you.
Key words


Starting the task

  • matter
  • shall
  • which


Move onto others

  • skip
  • another
  • this
  • next
  • running


Moving onto the choosing stage

  • rest
  • ready
  • still
  • else
  • second


Starting the choosing stage

  • guess
  • about
  • eliminate
  • I’d


Quickly agreeing or disagreeing/ moving the discussion on

  • looks
  • see
  • seem
  • think
  • next


Check with the original page of phrases. Many more phrases are possible, so check any different ones that you wrote.
FCE Speaking Part Three on communication


Without looking above, use phrases like those to complete the task below.


Imagine you are working on a team with members in several countries. Talk about the advantages and disadvantages of each of the methods of communication above, and choose the best two ways of your team to communicate.


  1. Discussion board
  2. Email
  3. Online chat
  4. Social media
  5. Teleconference
  6. Telephone call
  7. Text (= SMS)
  8. Video conference

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